Scalable, Agile, Reliable And Responsive To Business Needs

With Cyberwave’s comprehensive range of Outsourcing services, your business can grow at a steady pace, ensuring greater customer satisfaction as well as a significant reduction of operational cost. Our deep domain knowledge, highly skilled & experienced workforce, and a commitment to operational excellence allow us to deliver inbound, outbound, back-office and virtual assistant services to meet your unique business needs and contribute to your business success.


Inbound Support Services

Our extensive range of inbound support services helps businesses scale new heights in terms of customer experience.

  • Customer Service
  • Answering Service
  • Billing/Invoicing Support
  • Customer Retention
  • Line Number Porting
  • Refund/Claim Processing
  • Email and Chat Support
  • Direct-Response Telesales

Outbound Support Services

Cyberwave has a number of outbound support services specially designed to meet the unique business needs of our clients.

  • Lead Generation
  • Collection and Recovery
  • Fundraising
  • 3rd Party Verification
  • Cross-Selling and Up-selling
  • Appointment Setting
  • Survey and Market Research

Back Office Support Services

Our range of customized back-office support services match your business needs and ensure high-quality results.

  • Order Fulfillment
  • Voicemail Transcription
  • Accounts Payable / Accounts Receivable
  • Billing/Invoicing Support
  • Order Tracking
  • Refunds/Claims Processing
  • Line Number Porting

Tech Support Services

Our tech support services help your tech business with customized outsourcing solutions that enhance customer experience.

  • Helpdesk Solutions
  • Remote Monitoring
  • OS Support
  • Application Support
  • Desktop and Laptop Support
  • Network Support
  • PC Peripheral Support
  • Smart Devices

Virtual Assistant Services

Our virtual assistant services help startups and small business owners manage their exhaustive workload without hiring a full-time employee.

  • Customer Care
  • Online Research & Data Entry
  • Accounts Receivable
  • Documentation Assistance
  • Email / Chat Support
  • Appointment Scheduling
  • Flight / Hotel Reservation
  • Event Management
  • Internet Marketing Support
  • Social Media Management
  • Website Assistance
  • Content Writing
  • Transcription Services
  • Domestic Services

Let's Get Started

Please let us know your need and we will route your request OR call at +91 7013613852




Tel: +91 7013613852

Email: satyajit@cyberwave.io

Location: Hyderabad, India 

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